The site menu is from hereThe head of this page

This is an explanation of shortcut keys. To link or execute a function, press any of the following combinations of shortcut keys and then press Enter.  To listen to an explanation of shortcut keys, press Alt and 0.  To display the top page, press Alt and 1.  To login, press Alt and 2.  To display the Simple Search page, press Alt and 3.  To display the Advanced Search page, press Alt and 4.  To display the Search page for persons with disabilities, press Alt and 5.  To sort search results, press Alt and 6.  To display the NDL homepage, press Alt and 7.  To refine search results, press Alt and 8.  This ends the explanation of shortcut keys.

The navigation is from here

The navigation is to here

A body is from here

Format 記事・論文

クレーム、シニア対応、セールス : 役割/目的ごとに変わる「聞き方」の要諦


Title クレーム、シニア対応、セールス : 役割/目的ごとに変わる「聞き方」の要諦
Series 特集 コンシェルジュ実践に向けた『傾聴力』の磨き方
Place of Publication (Country Code) JP
Year of Publication(W3CDTF) 2016-12
Target Audience 一般
Material Type 記事・論文
is part of (URI Form)
Magazine-which-carries-the-article name Call center Japan = 月刊コールセンタージャパン : 戦略的カスタマーサービス実践のための情報誌
Printing volume 19
Printing number 12
Printing through number 215
Printing page 8-11
Language(ISO639-2 Form) jpn : 日本語

A body is to here

Copyright © 2012 National Diet Library. All Rights Reserved.

Foot is to here