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紙図書
国立国会図書館
- 内容細目... Understanding service products, cons......g value in the service economy Understanding service consumers Positioning services in competitiv......f marketing to services Developing service products and b......s Distributing services through physi......ronic channels Service pricing and re......nue management Service marketing comm......s Managing the customer interface Designing service processes Bala......y Crafting the service environment Ma......ing people for service advantage Developing customer relationships ......t handling and service recovery Striving for service excellence Improving service quality and productivity Orga...
- 件名Service industries--Marketing. Branding (Marketing) Customer relations.
紙図書
国立国会図書館
- 内容細目...erequisite for Successful SME Internatio......rce Resources; Customer Relationship a......ole of Support Services During the In......sation Support Services; Use of the Programmes and Services in Internationalisation as w...
紙図書
国立国会図書館全国の図書館
- 要約等... forced online service companies to maintain and bui...
- 内容細目... A 150 days of successful response and r......rical Evidence Customer Decision to Sh......COVID-19): How successfully Al-Ain Unive...... The Effect of Service Recovery Justi......gies on Online Customer Engagement via the Role of "Customer Satisfaction" ......ersity Matter? Customers Online Engagement with Socia...
紙図書
国立国会図書館
- 要約等Industrial Product-Service Systems (IPS2)......al product and service offering that ......f products and services. We are now s......strial Product-Service Systems, held ......strial Product-Service Systems will serve as a vital...
- 内容細目Service Innovation in ......strial Product-Service Systems / H. M......ion of Product-Service Systems for Su......f Products and Services for Configuring Product-Service Systems / C. M......trial) Product Service Systems with a......od for Product-Service Contents Desig...... Based Product-Service System Design:......ed Product and Service Development / ......ch for Product-Service System Design ......cedents to the Successful Coordination o......rk for Product-Service System Develop......nd O. Isaksson Service-Oriented Cost ......nt Strategy of Service Engineering fo......and Restaurant Services / T. Takenaka, H. Koshiba an...
- 著者標目...strial Product Service Systems (4th : 2012 : Tokyo, ...
紙図書
国立国会図書館全国の図書館
- 要約等...tionships with customers, channel members, and other ...
- 内容細目...onnecting with Customers. 5. Creating ......g and Managing Services ; 15. Introducing New Market...
紙図書
国立国会図書館
- 内容細目...d social media services About the author Index.
- 件名Online social networks. Business networks. Customer relations.
紙図書
国立国会図書館
- 内容細目...ternal revenue service / Hal G. Raine......c manager: how customer service was aligned with customer needs / Katherine C. Naff Chr...
デジタル電子書籍・電子雑誌図書
国立国会図書館
- 内容細目...sses. Culture. Customer relationship management. Customer satisfaction. ......nt leadership. Service process matrix. Services. Shareholders. Simulation. S...
紙図書
国立国会図書館
- 要約等...nning/metrics, customer service, and much more......keting, sales, service, product devel......ting, engaging customers through Twitt......new chapter on customer service and support, today's fastest-...
- 内容細目...Today's social customer Facebook versu......tance of being customer-centric Transi...... Social CRM 5: Customer service in the Faceboo......ally about the customer experience Five steps to successful social customer service Calculating yo......n terms of the customer Getting starte......How to: engage customers with Facebook pages and Twit...
紙図書
国立国会図書館
- 内容細目...s' value added services changing the ......n Nasir Mobile customer relationship m......umacher Mobile customer acquisition in......t In search of successful mobile adverti......ior changes in services consumption /......ir Interactive customer retention management for mobi...
紙図書
国立国会図書館
- 内容細目...gy Designing a successful customer strategy Build......unicating with customers Customer retention and loyalty Customer segmentation H......oosts response Customer acquisition St......ty in business customers Financial services Why databases fail Database ...
紙記事
国立国会図書館全国の図書館
- 並列タイトル等（連結）A Successful Business Model of a Bus Company Focusing on Local Customer Services
- 並列タイトル等A Successful Business Model of a Bus Company Focusing on Local Customer Services
紙図書
国立国会図書館
- 内容細目...development in customer behaviour The ......ird axis : the customer, the Internet and the global customer cartel Which f......ational and so successful? 5. Faster, be...... costs for the customer Differentiatio......lusions of the service economy 'Outsourcing to the customer" : the myths of services Marketing mea...... : the myth of customer orientation 7. What is worth ...
デジタル記事
全国の図書館
- 要約等...consistency on customer experience. Sp......ffline channel customer experience rel...... influences of customer experience (in......consistency on customer satisfaction, ......n omni-channel customer experience inconsistency, customers prefer consis......ower levels of customer experience quality, customers prefer consis...... where offline customer experience qua......n that online, customers prefer omni-c...... where offline customer experience qua......stions for how customer experience can......s omni-channel service success.</jats:p>
紙図書
国立国会図書館全国の図書館
- 内容細目...of the user" : customer service at the millennium ; "Where ar...
紙図書
国立国会図書館
- 内容細目...k ; Showcasing successful marketers I. H......t? ; Your best customers participate i...... goodwill with customers ; What univer......: the focus of successful websites ; Rea......our product or service ; Increase eng......a distribution service ; Reaching eve......h journalists, customers, and bloggers ; Really simpl...
デジタル電子書籍・電子雑誌図書
国立国会図書館
- 内容細目...tivity Culture Customer Relationship M......ods Retail vs. Services Marketing Ris......ant Leadership Service Process Matrix Services Shareholders Simulation SME-...
紙図書
国立国会図書館全国の図書館
- 内容細目... accounts Mail services Health matters Finding a sch...
紙図書
国立国会図書館
- 内容細目...lastic Testing Service, Inc.] Leadership Judgement I...
紙図書
全国の図書館
- 件名Customer services Consumer satisfaction Customer relations Success in business
- 件名（識別子）Customer services Consumer satisfaction Customer relations Success in business